Operations Intern
Uber
May 2018 - Dec 2018 · 8 mos
Chandigarh, India
- Worked to grow the overall funnel of driver partners in Chandigarh through a keen understanding of local market nuances and anticipated future threats and opportunities.
- Increased the CSAT by 30% by geofencing the city's popular hotspots, which helped in an easy pickup experience.
- Executed the Ancillary Revenue program to increase the driver partner's income by 25% via in-car branding
- Revamped MOTO and XL product supply in Ludhiana and Chandigarh using guerilla marketing.